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  1. Bitmo
  2. For Users

For Users

Get Started

  • How do I verify my phone number?
  • How does Bitmo use contacts?
  • Where can I use Bitmo?

Bitmo Perks

  • What is Bitmo Perks?
  • Do I need to add a bank account?
  • How do I add a linked account or card?
  • How do I update or delete a payment method?

Share & Refer

  • Where can I find my referral code/link?
  • How do I send a Friend Invite?
  • How do I enter my referrer's code?
  • Why can’t I invite a friend from my contacts list?

Gift Activity

  • How do I schedule a gift?
  • Carma Project & Ambassador Program
  • How do I manage my gift card balance?
  • Why is my gift pending?
  • How do I send a gift?
  • How do I use a promo code?
See all 13 articles

Payment Activity

  • How do I purchase a gift card?
  • Why was my payment declined?
  • How do I pay my outstanding balance?
  • How do I fix an incorrect charge?

Account Settings & Security

  • Community Feed Activity and Privacy
  • I'm having an issue linking my bank account using Plaid
  • Support an Organization
  • How do I update my profile/account?
  • How do I reset my password?
  • Why can't I reset my password?
See all 12 articles
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