If your gift in your wallet shows as pending, it could be due to one of the following reasons:
- Your payment is still pending settlement
- Your recipient has not created an account or has not redeemed their gift
Most payments are processed immediately with PayPal, Apple Pay and Google Pay, however it may take 1-2 business days for payment to settle. You can check the status of your order by tapping Account and selecting Order History from the list.
If it's already exceeded a couple business days, we're happy to look into this further. Please submit a ticket below.