You can update your password in the app by tapping Account, and selecting Profile from the list. If you forgot your password, please follow the steps below.
To reset your password, tap Forgot Password from the login screen. You'll be prompted to enter the mobile phone number associated with your Bitmo account.
Within a few minutes, you'll receive a text message with a verification code to reset your password. This code can only be used once. Follow the prompts to complete your password reset.
I didn't receive the code
Text messages may experience delays in delivery. Please wait a few minutes, and if you still haven’t received the code after multiple attempts, please submit a request below.
How to keep your password secure
We suggest creating a unique password for Bitmo that's not easily guessed by others. Be careful not to share your password via email, social media, or other channels. Bitmo will never ask you for your password.
If you are unable to reset your password, please submit a request below.