There are two ways to confirm the status of a delivered gift.
- Look for an email confirmation with the details of your order. This will be sent once your payment has processed.
- View your order history to check the status of a gift. Tap Account from the menu at the bottom of the app, tap Order History, then tap the order you'd like to view. Delivered gifts will show a "successful" status.
If your gift hasn't been delivered, it could be due to one of the following reasons.
- Your friend hasn't yet signed up for Bitmo in order to accept your gift
- Your payment is still pending settlement