If you have noticed suspicious activity on your account, please submit a request below.
Suspicious activity
Suspicious activity may include:
- Gift card orders you didn't place
- Gift card redemptions you didn't initiate
- Order history you don't recognize
- Account changes you didn't make
How to reset your password
To reset your password, tap Forgot Password from the login screen. You'll be prompted to enter the mobile phone number associated with your Bitmo account.
A few minutes later, you'll receive a text message with a verification code to reset your password. This code can only be used once.
If you are unable to reset your password, please submit a request below.